In this day and age you can be confident that viruses will attack, hackers will exploit vulnerabilities, and sometimes an employee will drop their laptop on concrete and loses critical business data. The problems will always be there, but having dependable and professional expert support determines if your business survives when the going gets rough.
What Determines Trustworthy Computer Support?
Your search for computer support and service should never be taken lightly. Hiring the wrong computer business means you could get overcharged and they may never really fix your problem. Magnify247.com understands that problem for customers all too well because many times we have to go back and fix the problems that the last guy failed to resolve.
“Geek Speak” Does Not Equal Expertise
Customers will sometimes let technical support companies lull them into a false sense of security with big, technical, incomprehensible words. Sorry, but using high tech jargon like that does not mean they’re the best. In fact, as Albert Einstein once said, “everything should be made as simple as possible, not simpler.” When a computer expert can’t translate their knowledge in easy to understand terms for customers, it shows they don’t have a deep grasp of the knowledge.
Hobby Computer Specialist?
Sometimes you will see hobby computer specialists who are willing to work on your computer for an incredibly low rate, but do you really want to trust your business to someone who works on computers part-time for extra cash? The problem that arises is that the person tends to take it less seriously than those of us that it for a living. You may have to wait several days for these “pizza techs” to repair your computer and you may just find the work they do is incomplete or sub-par. When your livelihood depends on your reputation as a computer support and service specialist, you leave no room for laziness and meet deadlines without error. Some of the traits to look for in a computer expert include:
- Proven track record
- Years or even decades of experience
- Certifications
- Testimonials from happy clients
Understands Technology
At Magnify247.com, we will never mislead our customers about what we can or can not fix. We’ll be sure to tell you if we don’t have expertise in a given field (though that is rare!). As a business owner, you probably have better things to worry about than keeping up with the latest technology. We pride ourselves on having an eye for detail, and he we keep our finger on the pulse of the newest trends in tech to determine if they might help your business perform better. We offer managed IT services that protect your business from hackers and downtime and we utilize the latest cloud technology to back up your data to ensure that if something goes wrong, we can get your computers back up and running quickly.
Why Choose Magnify247.com?
The quality in computer support and service ranges based on who you choose. Magnify247.com serves the greater Indianapolis area, and when customers experience a problem we respond promptly to put your computers back online. Technology rules our everyday lives, which is why you need an expert who can keep the wheels spinning. We have 35 years of experience, and hundreds of happy customers. Mastering new technology is our strength and in a world where computers are outdated the moment they hit the market,we adapt easily to this ever-evolving world.
